Optimizing E-Governance in Handling Bullying Cases in Indonesia: Policy Review, Implementation, and Challenges in Society

Abstract

This article aims to explore the optimization of e-governance in addressing bullying cases in Indonesia through a review of existing policies, an analysis of their implementation, and identification of challenges within society. Using a literature review method, this study examines various studies and official reports that focus on digital governance, bullying prevention efforts, and relevant social dynamics. The results indicate that Indonesia has made significant progress in adopting e-governance tools that enable more efficient reporting and intervention mechanisms to address bullying cases. However, challenges remain in terms of public awareness, which is still suboptimal, and technological infrastructure, which is not yet evenly distributed across all regions. Additionally, the social stigma against bullying victims remains an obstacle to effective case resolution. This study highlights the importance of responsive policy enforcement and broader technological investment to optimize the e-governance system in addressing bullying cases more comprehensively. With a more integrated e-governance system, public services are expected to become more inclusive and accessible to various community layers, fostering a safe and bully-free environment.